Refund policy
Because our products are paper goods and small-batch printed items, we are unable to accept returns on used, written-on, or damaged items.
We accept returns on unused, unopened products within 14 days of delivery.
To be eligible for a return:
- Item must be unused
- Item must be in original condition
-
Item must be in original packaging
To request a return, please email: zoe@gooddharma.com
Include your order number and the reason for the return.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
You can also go here to request returns https://shopify.com/99037512052/account
__________________________________
Damages and issues
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Please email:
- Your order number
- Photos of the item
- Photos of the packaging
Send to: zoe@gooddharma.com
We will gladly replace the item or issue a refund.
__________________________________
Final sale / non-returnable items
The following items are final sale and cannot be returned:
- Discounted items
- Custom orders
- Limited edition or seasonal clearance items
- Gift cards.
__________________________________
Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be issued to your original payment method within 5–10 business days.
Please note that original shipping fees are non-refundable.
__________________________________
Exchanges
We do not offer direct exchanges.
If you would like a different item, please return the original item (if eligible) and place a new order.